When asked by your support agent please click on one of the links below.
Please note:
When you click the link Teamviewer will be automatically downloaded to your computer. (If you are using Chrome, click on the Teamviewer icon in the bottom left corner of your browser. If using Firefox, this will appear in your downloads)
Teamviewer will appear. Tell your support agent your Teamviewer ID and passcode
Once your support agent is disconnected close the Teamviewer window. Once the window is closed no-one will be able to reconnect into your computer.